Effective Date: November 15, 2023

1. Introduction

Welcome to Insight Health AI. At Insight Health AI ("Insight Health," "we," "us," or "our"), we prioritize the privacy and security of our users ("you" or "your"), recognizing the sensitive nature of the data we handle in our capacity as a virtual care assistant for clinicians. Our services, including our virtual care assistant (VCA), mobile application, website, and other related offerings (collectively "Services"), are designed with the utmost commitment to safeguarding personal and protected health information (PHI).

In this Privacy Statement, we detail our practices concerning the collection, use, disclosure, and protection of your personal and PHI data. Our services cater primarily to healthcare providers, and as such, we often process PHI as part of our offerings. We adhere to strict standards of confidentiality and security, particularly in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations, ensuring that all data is handled responsibly and ethically.

Our role in the healthcare ecosystem places us in a unique position as both a facilitator of digital health solutions and a guardian of sensitive health information. As a HIPAA Business Associate, we are acutely aware of our responsibilities in managing PHI. This involves implementing robust protections against unauthorized access or disclosure and respecting the privacy rights of patients whose data we handle on behalf of healthcare providers.

We encourage you to read this statement thoroughly to understand how we manage your data, our commitment to protecting your privacy, and your rights and responsibilities as a user of our Services. This document is designed to provide clarity and transparency about our data practices, reinforcing our dedication to earning and maintaining your trust.

2. Description of Users and Acceptance of Terms

This Privacy Statement applies to visitors to the Website, who view only publicly-available content (“Visitors”), customers who have signed up to access and use the Platform (the “Customers”), and Customer’s employees and contractors authorized by Customer to access and use the Platform (“Authorized Users”).

By visiting our Website, Visitors are agreeing to the terms of this Privacy Statement and the accompanying Terms of Use.

By accessing and/or using the Platform, each Customer and Authorized User is agreeing to the terms of this Privacy Statement and the accompanying Platform Terms of Use.

Capitalized terms not defined in this Privacy Statement shall have the meaning set forth in our Terms of Use.

3. Information We Collect

At Insight Health AI, our mission is to provide comprehensive virtual care assistance to healthcare professionals. In fulfilling this role, we collect and process a variety of data types, ensuring the utmost respect for your privacy and confidentiality, especially concerning protected health information (PHI). Here's an overview of the information we may collect from you when using our Services:

Personal and Professional Data

• Identification Information: Includes your name, mailing address, email address, and phone number, which are essential for establishing and maintaining your account and communication with us.
• Professional Information: For healthcare professionals, this covers employer details, job title, and other work-related information, helping us tailor our services to your professional needs.

Health Data

• Patient PHI: As a provider of digital health services, we collect and manage patient PHI submitted by healthcare professionals. This includes medical history, diagnoses, treatment plans, test results, and other sensitive health information. We treat this data with the highest level of confidentiality and security as mandated by HIPAA.
• Medical Records and Reports: Essential for delivering personalized care and assistance, these records encompass appointment details, prescription information, and other health-related data.